Last updated: July 14, 2026
These Terms & Conditions govern your use of WNY Tree Specialist’s website and services. By accessing our website or hiring us for tree removal, tree care, or related services, you agree to comply with the following terms.
1. Services Provided
WNY Tree Specialist offers tree removal, tree trimming and pruning, stump grinding, emergency and storm-damage response, plant health care, cabling and bracing, lot and land clearing, tree planting and transplanting, and related tree care services.
Service availability may vary based on location, weather, and scheduling.
2. Quotes & Pricing
- All quotes are based on the information provided by the customer
- Pricing may change if the scope of work differs or additional labor/equipment is required
- Estimates may include taxes, disposal fees, or material costs depending on the service
3. Appointments & Scheduling
- Appointment times are approximate and may vary due to weather or job delays
- Customers must provide safe and unobstructed access to the service area
- Missed appointments or inaccessible properties may result in a service charge
4. Payments & Billing
- A 50% down payment is required upfront, with the remaining balance due upon completion
- Payment structures may vary only if agreed upon in writing
- Accepted payment methods include Cash, Venmo, Check, Zelle, Credit/Debit Cards, ACH, Digital Invoicing, Amazon Pay, CashApp, or other methods specified in writing
- A late fee applies if the remaining balance is not paid within 3 days of completion, unless otherwise agreed in writing
- A flat $100 fee applies for any returned or bounced checks
5. Cancellations
- Customers must notify us at least 24 hours before canceling or rescheduling
- Same-day cancellations may result in a service fee
6. Customer Responsibilities
You agree to:
- Provide accurate service information
- Keep pets secured during service
- Remove obstacles from the work area
- Allow safe access for crew and equipment
7. Service Limitations
Service may be postponed or modified due to:
- Severe weather conditions
- Unsafe property environments
- Equipment failure
- Municipal or regulatory restrictions
We reserve the right to decline service if safety is compromised.
8. Website Usage Terms
By using our website, you agree not to:
- Copy or redistribute content without written permission
- Attempt to breach site security or access restricted areas
- Use the website for illegal or unauthorized purposes
9. Liability Disclaimer
WNY Tree Specialist is not liable for:
- Pre-existing property damage
- Damage caused by hidden debris or underground hazards
- Customer-provided equipment failure
- Weather-related property impact
Liability is limited to the cost of the service provided.
10. SMS Terms of Service
By providing your phone number and opting in through our website forms, quote requests, or other communication channels, you consent to receive SMS text messages from WNY Tree Specialist. These messages may include appointment reminders, scheduling updates, service notifications, and occasional promotional offers related to our services.
- Message frequency may vary depending on services and interactions
- Message and data rates may apply based on your mobile carrier plan
- You can opt out at any time by replying STOP to any message
- For assistance, reply HELP or contact us directly at wnytreespecialistsny@gmail.com
- Carriers are not liable for delayed or undelivered messages
- You must be 18 years or older, or have parental consent, to opt in to SMS messaging
- Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at https://wnytreespecialist.com/privacy-policy/
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
11. Termination of Service
We reserve the right to refuse or discontinue service due to:
- Unsafe environments
- Nonpayment
- Policy violations
- Abusive or inappropriate behavior
12. Changes to Terms
These Terms & Conditions may be updated at any time. Changes become effective once posted on this page.
13. Contact Information
- 📧 wnytreespecialistsny@gmail.com
- 📞 +1 (716) 321-0808