At WNY Tree Specialist, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request a quote, or use our tree care and removal services.
1. Information We Collect
1.1 Personal Information
We may collect the following information when you contact us or request services:
- Name
- Phone number
- Email address
- Service address
- Details about the services requested
1.2 Website Usage Data
To improve website performance and user experience, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
1.3 Cookies & Tracking Technology
We may use cookies and similar tracking technologies to:
- Improve website speed and functionality
- Analyze traffic for SEO and marketing improvements
- Customize and enhance user experience
You can disable cookies through your browser settings at any time.
2. How We Use Your Information
We use collected information to:
- Provide tree care and removal services
- Respond to inquiries and service requests
- Improve website functionality and SEO performance
- Send service updates or promotional messages (only if you opt in)
- Maintain internal business records
We do not sell or rent your personal information to third parties.
3. SMS Communication & Consent
By providing your phone number through our website forms, quote requests, or other communication channels, you consent to receive SMS text messages from WNY Tree Specialist regarding appointments, service updates, reminders, and occasional promotional offers.
- Message frequency may vary
- Message and data rates may apply
- You may reply STOP at any time to opt out
- You may reply HELP for assistance
- Consent to receive SMS messages is not a condition of purchase
4. Sharing Your Information
We may share your information with trusted third-party service providers, including:
- Payment processors
- Email and SMS communication platforms
- Scheduling and dispatch software
- Analytics and SEO service providers
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Protection & Security
We implement industry-standard security measures to protect your personal information. However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Request updates or corrections to your personal information
- Opt out of marketing communications
- Request deletion of your information where legally permitted
To submit a privacy-related request, please contact us at:
📧 wnytreespecialistsny@gmail.com
7. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
📧 wnytreespecialistsny@gmail.com
📞 +1 (716) 321-0808